[E-18] Uninstalling the USB Class Driver
Step 1: Making Sure that [Canon LBP5050] Is Not Displayed in the [Add or Remove Programs] Dialog Box
Check the following.
- Check that the printer and computer are connected using a USB cable.
- Check that the printer is on.
Open the [Add or Remove Programs] dialog box.
- Windows Vista: [Start] → [Control Panel] → [Uninstall a Program]
- Windows XP and Server 2003: [Start] → [Control Panel] → [Add or Remove Programs]
- Windows 2000: [Start] → [Settings] → [Control Panel] → [Add/Remove Programs]
Make sure that [Canon LBP5050] is not displayed.
Click [

] to close the dialog box.
- Windows Vista: Click [
].
- Windows 2000: Click [
].
Step 2: Deleting the USB Class Driver Using the Device Manager
Check the following.
- Check that the printer and computer are connected using a USB cable.
- Check that the printer is on.
Display the system properties.
-
Windows Vista (32-bit version)
Click [Start] → [Control Panel] → [Device Manager].
-
Windows Vista (64-bit version)
Click [Start] → [Control Panel] → [Hardware and Sound] → [View hardware and devices].
-
Windows Server 2003
- Click [Start] → [Control Panel] → [System].
- Click the [Hardware] tab → [Device Manager].
-
Windows XP
- Click [Start] → [Control Panel] → [Performance and Maintenance] → [System].
- Click the [Hardware] tab → [Device Manager].
-
Windows 2000
- Click [Start] → [Settings] → [Control Panel] → double-click [System].
- Click the [Hardware] tab → [Device Manager].
NOTE
If the [User Account Control] dialog box appears (Windows Vista)
Click [Continue].
Double-click [Universal Serial Bus controllers].
Uninstall the USB class driver.
- Right-click [USB Printing Support].
- Click [Uninstall].
IMPORTANT
Do not uninstall any other device drivers
If a driver is accidentally deleted, Windows may not operate properly.
NOTE
If the USB class driver is under [Other Devices]
The printer driver is not installed properly. Select and uninstall [Canon LBP5050], [Canon CAPT USB Device], or [Unknown device] depending on your operating system.
If the USB class driver is not installed properly
[USB Printing Support] is not displayed.
Click [OK].
- Windows Vista: When the [Confirm Device Uninstall] dialog box appears, click [OK].
Click [

] to close the [Device Manager] dialog box.
- Windows Vista: Click [
].
- Windows 2000: Click [
].
Disconnect the USB cable from the computer, and then restart Windows.