[H-01] If the Alarm Indicator Turns On
If a problem occurs in the printer and the printer cannot operate properly, the Alarm indicator on the control panel turns on.
The following service message appears in the Printer Status window.
There are three types of service messages.
- Fixing unit error
- Service error
- Scanner error
If a service message appears, perform the following procedure.
Turn off the printer.
If a fixing unit error is displayed, go to Step 5.
If a service error or scanner error is displayed, wait at least 10 seconds, and then turn on the printer.
If the message does not reappear, the printer is ready.
If the warning message reappears
- If a service error is displayed, go to Step 3.
- If a scanner error is displayed, go to Step 4.
If a service error is displayed, write down the error code displayed in the Printer Status Window.
Disconnect all cables and cords.
- Turn off your computer.
- Disconnect all interface cables.
- Unplug the power cord from the AC power outlet.
Contact your local authorized Canon dealer.
If a service error is displayed, please report the problem and the error code.
NOTE
If you are not sure what the problem is
Contact your local authorized Canon dealer.