[J-16] Resetting the Network Settings Using an FTP Client

You can download a list of the default network settings using an FTP client.
This is useful for resetting the network settings.
IMPORTANT
Precautions when resetting the network settings

Make sure that the printer is not operating before resetting the network settings.
If the network settings are reset while the printer is printing or receiving data, the data may not be printed correctly, or this may result in paper jams or damage to the printer.
Run Command Prompt.
  • Windows XP, Server 2003, and Vista: [Start] → [All Programs] → [Accessories] → [Command Prompt]
  • Windows 2000: [Start] → [Programs] → [Accessories] → [Command Prompt]

Enter "ftp <printer IP address>", and then press [ENTER] on the keyboard.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Guest>ftp 192.168.1.81
NOTE
If you are not sure about the IP address of the printer

Use either of the following methods to check the IP address of the printer.

Enter "root" as the user name, and then press [ENTER] on the keyboard.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Guest>ftp 192.168.1.81
Connected to 192.168.1.81.
220 Canon NB-EC2 FTP Print Server V1.40B1 Oct 23 2007 ready.
User (192.168.1.81:(none)): root
NOTE
Entering the user name

You can also log in with a different user name or by leaving the field blank.
When entering a user name other than "root," you can perform operations other than network operations.

Entering the Administrator password

  • If the Administrator password is set
    Enter the Administrator password.
  • If the Administrator password is not set
    Press [ENTER] on the keyboard without entering a password.

Enter "get config <file name>", and then press [ENTER] on the keyboard.
  • Enter any name for the file name.
  • When [ENTER] on the keyboard is pressed, the config file for the entered file name is downloaded from the printer.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Guest>ftp 192.168.1.81
Connected to 192.168.1.81.
220 Canon NB-EC2 FTP Print Server V1.40B1 Oct 23 2007 ready.
User (192.168.1.81:(none)): root
230 User logged in
ftp> get config test
NOTE
config file

The config file contains the network settings of the printer.
You can use an FTP client to rewrite and change the settings of the downloaded config file.
The download directory of the file varies depending on the system environment and settings of the computer.
If the config file cannot be found

Use the search function of your operating system to search for the config file.

Enter "get defaults", and then press [ENTER] on the keyboard.
The text file "defaults" is downloaded from the printer.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Guest>ftp 192.168.1.81
Connected to 192.168.1.81.
220 Canon NB-EC2 FTP Print Server V1.40B1 Oct 23 2007 ready.
User (192.168.1.81:(none)): root
230 User logged in
ftp> get config test
200 PORT command successful.
150 Opening data connection for config (192,168,1,99,19,137), (mode ascii).
226 Transfer complete.
ftp: 2042 bytes received in 0.16Seconds 13.09Kbytes/sec.
ftp> get defaults
NOTE
defaults file

The defaults file contains information of the default network settings of the printer.
The download directory of the file varies depending on the system environment and settings of the computer.
If the defaults file cannot be found

Use the search function of your operating system to search for the defaults file.

Open the config file and defaults file in Notepad or a similar text editor.


Copy the entire contents of the defaults file and paste it in the config file.


Save and close the edited config file.
The config file is rewritten with the default network settings.

Enter "put <file name> CONFIG", and then press [ENTER] on the keyboard.
For <file name>, enter the file name of the downloaded config file.
The config file is uploaded to the printer and the network settings are reset to the default settings.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Guest>ftp 192.168.1.81
Connected to 192.168.1.81.
220 Canon NB-EC2 FTP Print Server V1.40B1 Oct 23 2007 ready.
User (192.168.1.81:(none)): root
230 User logged in
ftp> get config test
200 PORT command successful.
150 Opening data connection for config (192,168,1,99,19,137), (mode ascii).
226 Transfer complete.
ftp: 2042 bytes received in 0.16Seconds 13.09Kbytes/sec.
ftp> get defaults
200 PORT command successful.
150 Opening data connection for defaults (192,168,1,99,19,138), (mode ascii).
226 Transfer complete.
ftp: 2014 bytes received in 0.17Seconds 11.71Kbytes/sec.
ftp> put test CONFIG

Enter "get reset", and then press [ENTER] on the keyboard.
The network board of the printer is reset.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Guest>ftp 192.168.1.81
Connected to 192.168.1.81.
220 Canon NB-EC2 FTP Print Server V1.40B1 Oct 23 2007 ready.
User (192.168.1.81:(none)): root
230 User logged in
ftp> get config test
200 PORT command successful.
150 Opening data connection for config (192,168,1,99,19,137), (mode ascii).
226 Transfer complete.
ftp: 2042 bytes received in 0.16Seconds 13.09Kbytes/sec.
ftp> get defaults
200 PORT command successful.
150 Opening data connection for defaults (192,168,1,99,19,138), (mode ascii).
226 Transfer complete.
ftp: 2014 bytes received in 0.17Seconds 11.71Kbytes/sec.
ftp> put test CONFIG
200 PORT command successful.
150 Opening data connection for CONFIG (192,168,1,99,19,139), (mode ascii).
226 Transfer complete.
ftp: 2042 bytes sent in 0.00Seconds 2042000.00Kbytes/sec.
ftp> get reset
NOTE
Activating the changed settings

The settings become active after performing either of the following.
  • Resetting the network board in Step 10
  • Restarting the printer (wait at least 10 seconds after turning off the printer)

Enter "quit", and then press [ENTER] on the keyboard.
The FTP client closes.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Guest>ftp 192.168.1.81
Connected to 192.168.1.81.
220 Canon NB-EC2 FTP Print Server V1.40B1 Oct 23 2007 ready.
User (192.168.1.81:(none)): root
230 User logged in
ftp> get config test
200 PORT command successful.
150 Opening data connection for config (192,168,1,99,19,137), (mode ascii).
226 Transfer complete.
ftp: 2042 bytes received in 0.16Seconds 13.09Kbytes/sec.
ftp> get defaults
200 PORT command successful.
150 Opening data connection for defaults (192,168,1,99,19,138), (mode ascii).
226 Transfer complete.
ftp: 2014 bytes received in 0.17Seconds 11.71Kbytes/sec.
ftp> put test CONFIG
200 PORT command successful.
150 Opening data connection for CONFIG (192,168,1,99,19,139), (mode ascii).
226 Transfer complete.
ftp: 2042 bytes sent in 0.00Seconds 2042000.00Kbytes/sec.
ftp> get reset
200 PORT command successful.
221 Canon NB-EC2 hard reset, closing connection.
ftp> quit

Enter "exit", and then press [ENTER] on the keyboard.
Command Prompt closes.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Guest>ftp 192.168.1.81
Connected to 192.168.1.81.
220 Canon NB-EC2 FTP Print Server V1.40B1 Oct 23 2007 ready.
User (192.168.1.81:(none)): root
230 User logged in
ftp> get config test
200 PORT command successful.
150 Opening data connection for config (192,168,1,99,19,137), (mode ascii).
226 Transfer complete.
ftp: 2042 bytes received in 0.16Seconds 13.09Kbytes/sec.
ftp> get defaults
200 PORT command successful.
150 Opening data connection for defaults (192,168,1,99,19,138), (mode ascii).
226 Transfer complete.
ftp: 2014 bytes received in 0.17Seconds 11.71Kbytes/sec.
ftp> put test CONFIG
200 PORT command successful.
150 Opening data connection for CONFIG (192,168,1,99,19,139), (mode ascii).
226 Transfer complete.
ftp: 2042 bytes sent in 0.00Seconds 2042000.00Kbytes/sec.
ftp> get reset
200 PORT command successful.
221 Canon NB-EC2 hard reset, closing connection.
ftp> quit

C:\Documents and Settings\Guest>exit
NOTE
Using other methods to reset the network settings

Using the Remote UI
"Resetting the Network Settings Using the Remote UI"

Using NetSpot Device Installer
"Resetting the Network Settings Using NetSpot Device Installer"
If you are unable to reset the network settings using the software

You can reset the network settings by operating the reset button on the printer.
Perform the following procedure.
  1. Turn off the printer.
  2. Turn on the printer while pressing the reset button on the printer.
    "Part Names and Functions"
INFORMATION
Updating the firmware using an FTP client

Enter "put <name of firmware update file> FLASH", and then press [ENTER] on the keyboard.
Download the latest update file from the Canon website.
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